FAQ
Q: Are you trading company or manufacturer ?
A: We are manufacturer, we have one of the largest OEM factory in China's building materials industry.
Q: What are the main materials of your doors and Windows?
A: At present, our doors and Windows mainly use high-performance UPVC profiles/thermally broken aluminum profiles, standard hollow tempered white glass, low-e glass, using imported hardware accessories or Chinese top brand hardware.
Q: What's your monthly production/supply capacity?
A: About 5000 sqm/month.
Q: What's your policy for samples?
A: We can provide free samples as your request, please contact us to talk about the specific policy.
Q: Do you provide customized window and door solutions?
A: Yes, we offer fully customizable solutions, including size, color, glass type, and hardware options to meet different project requirements.
Q: What certifications do your products have?
A: Our products are certified with CE, NFRC, and other international standards, ensuring high performance and compliance with global requirements.
Q: What colors and finishes are available?
A: We offer a wide range of colors and finishes, including standard powder coating, anodizing, and German Renolit film for a premium wood-like appearance.
Q: How long is your production lead time?
A: The production time depends on the order volume, but typically, it takes 25-35 days after receiving the deposit.
Q: Do you provide installation guidance?
A: Yes, we offer detailed installation manuals and online guidance. For large projects, we can arrange on-site technical support if needed.
Q: What's your payment term?
A: Payment≤1000USD, 100% in advance. Payment≥1000USD, 30% T/T in advance ,balance before shipment. We accept 30% deposit by T/T before mass production, the balance paid before loading(L/C at sight is available)
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